AI is becoming a normal part of how businesses operate, not just a trend. To understand how it’s really being used, I asked business leaders a simple question: Does your business utilize AI, and how has it impacted your company?
Here’s what they shared and the key takeaways.
AI Helps Teams Work Faster and Solve Problems Quicker
“It has helped us triage issues faster and identify root causes more quickly.” -James Weiss, Managing Director, Big Drop Inc
Many businesses are using AI to speed up their workflows. Instead of spending hours tracking down problems, AI helps teams quickly identify what’s wrong and fix it.
It’s also being used for testing and quality assurance, which helps companies release updates faster without sacrificing reliability. Overall, it allows teams to move quicker while still staying organized and maintaining high standards.
AI Improves Operations and Saves Time
“It has streamlined how we donate excess food, saved frontline time…” -Steven Lambert, General Manager, Cambria
AI is making everyday operations more efficient. Businesses are using it for things like staffing, pricing, and predicting busy times.
It can also simplify processes that used to take a lot of coordination. For example, connecting restaurants with food banks or managing surplus resources becomes much easier. The result is less manual work and more time for employees to focus on what matters most.
AI Organizes Information and Supports (Not Replaces) People
“Convert it into structure so that team members can quickly review the data.” -Brett Smith, Founder and CEO, 7aSavvy
Another common use of AI is organizing information. It can take messy notes, conversations, or raw data and turn it into something clear and structured.
AI is also helpful for drafting content and communication, but it works best as a support tool. The most effective businesses use AI to assist their teams, not replace them. Human review is still important to make sure everything is accurate and meaningful.
Final Thoughts
The biggest takeaway is that AI isn’t replacing businesses, it’s improving how they operate. Whether it’s speeding up problem-solving, saving time on daily tasks, or organizing information, AI is helping teams work smarter.
The companies seeing the most value are the ones using AI as a tool to support their people, not as a shortcut to replace them.